1. Introduction
Welcome to Lovienne. Your privacy is important to us, and we are committed to handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing our website, you agree to the terms outlined in this policy.
2. Information We Collect
We collect different types of information to provide and improve our services:
2.1 Personal Information
When you use our services, we may collect:
Name
Email address
Phone number
Billing and payment details (processed securely through third-party providers)
Booking details and preferences
2.2 Automatically Collected Data
We may collect the following information automatically when you visit our website:
IP address
Browser type and version
Device information
Usage data
Cookies and tracking technologies
3. How We Use Your Information
We use your data to:
Process bookings and transactions
Provide customer support
Improve and personalize user experience
Send promotional content
Ensure website security and prevent fraud
Comply with legal requirements
4. How We Share Your Data
We do not sell, rent, or trade your personal data with any third parties for their marketing purposes. However, we may share it with:
Service Providers: Payment processors, customer support platforms, and marketing services
Legal Authorities: If required by law or to protect our rights and property
Business Transfers: In the case of a merger, sale, or acquisition
5. Data Security
We take reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online platform is completely secure, so we encourage users to take necessary precautions.
6. Your Rights and Choices
As a user, you have the right to:
Request access to your personal data
Request correction or deletion of your information
Object to or restrict data processing
Withdraw consent for marketing communications
Request data portability
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy.
8. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations. When data is no longer needed, we securely delete or anonymize it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies before providing any personal data.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for operational reasons. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy regularly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Address: 171 Rue Lecourbe, 75015 Paris, France
Phone: +33 1 48 28 66 68
Email: [email protected]